We appreciate and need feedback.
Good or bad
. We would be grateful if you would complete and return this questionnaire to our attention.
THANK YOU!
1.
Why did you choose us to perfom the inspection? Please place an X on one or more reasons why.
a)
CANA-SPEC
has worked for you before..................................
b) We inspected the house you are selling................................
c) Our response to your telephone inquiry.................................
d) Our brochure or our website...............................................
e) Our ability to respond promptly...........................................
f) Attended a seminar...........................................................
g) Newspaper advertisement..................................................
h) Professional Afiliation with:
OAHI..........................................
CFIB...........................................
OBA...........................................
i) Referral from the following
Friend or Relative.................................................................
Real Estate Agent................................................................
Lawyer...............................................................................
Bank or Financial Institution...................................................
Other.................................................................................
2.
Please rate the following 1-5 (1 = poor, 5 = excellent)
a) General satisfaction with us...............................................
1
2
3
4
5
NA
b) Confidence in inspector's ability..........................................
1
2
3
4
5
NA
c) Inspector communication skills............................................
1
2
3
4
5
NA
d) Value of service vs. fee.....................................................
1
2
3
4
5
NA
e) Our telephone ability.........................................................
1
2
3
4
5
NA
f) Quality of the inspection report...........................................
1
2
3
4
5
NA
g) Additional information provided............................................
1
2
3
4
5
NA
h) Likelihood of using us again................................................
1
2
3
4
5
NA
3.
Was there anything about our service that you especially liked?
4.
Was there anything about our service that you didn't like?
5.
Any suggestions for improving our service?
6.
Did you buy the house?
Yes
No
7.
Optional: Fill in or leave blank, as you wish.
Name:
Telephone:
Email:
Inspection Address:
Date of Inspection:
Inspector:
Choose One...
Robin Hopkins
Tom Humphreys
8.
I would be happy to serve as a reference if others inquire about the service.
Yes
No